(Applies to the use of www.youthlabs.eu and related services)
Pexmed s. r. o. (“we”, “us”, “our”)
Karpatské námestie 7770/10A
831 06 Bratislava – Rača
Slovak Republic
Email: info@youthlabs.eu
Pexmed s. r. o. operates the website www.youthlabs.eu, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide users with access to our online store and related services.
This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the processing of personal data.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
“Personal information” means any information that identifies or can reasonably be linked to an identified or identifiable natural person. It does not include anonymized or aggregated data.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
Contact details (name, billing and shipping address, email address, telephone number)
Transaction information (ordered products, order history, payment status)
Financial information (payment method and transaction details; payment card data is processed directly by payment service providers)
Account information (login credentials and preferences, if an account is created)
Communications (information provided when contacting customer support)
Technical data (IP address, browser type, operating system, device identifiers)
Usage data (interaction with the website and Services)
We collect personal information from the following sources:
Directly from you, when you place an order, create an account, contact us, or use the Services
Automatically, through cookies and similar technologies when you browse the website
From service providers, who support website operation, payments, shipping, or analytics
From third parties, where permitted by applicable law
We use personal information for the following purposes:
To provide and operate the Services, including processing orders, payments, and deliveries
To communicate with you, including order confirmations and customer support
To manage user accounts, where applicable
To comply with legal and accounting obligations
For security and fraud prevention
For marketing communications, only where you have given explicit consent
Where required under the GDPR, we process personal data on the following legal bases:
performance of a contract
compliance with a legal obligation
legitimate interests
consent of the data subject (e.g. marketing communications)
We may share personal information only where necessary and lawful, including with:
Payment service providers, for secure processing of transactions
Shipping and logistics partners, to ensure delivery of orders
IT and hosting providers, to maintain and secure the website
Public authorities, where required by law
We do not sell personal data to third parties.
We use cookies and similar technologies to ensure proper website functionality, improve performance, and analyze usage. Users may manage cookie preferences through browser settings or cookie consent tools available on the website.
We retain personal data only for as long as necessary to:
fulfill contractual and legal obligations
comply with accounting and tax regulations
resolve disputes and enforce agreements
If you are located in the European Economic Area or the United Kingdom, you have the right to:
access your personal data
request correction or deletion
restrict or object to processing
request data portability
withdraw consent at any time
lodge a complaint with a supervisory authority
You may exercise your rights by contacting us at info@youthlabs.eu.
Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with GDPR, including Standard Contractual Clauses where applicable.
We implement appropriate technical and organizational measures to protect personal data. However, no internet transmission is entirely secure.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be published on this page.
For questions regarding this Privacy Policy or to exercise your rights, please contact:
Email: info@youthlabs.eu
Address:
Pexmed s. r. o.
Karpatské námestie 7770/10A
831 06 Bratislava – Rača
Slovak Republic
