We accept bank transfers and cryptocurrency payments processed via Cryptomus.
Bank transfers can be completed through your online banking, mobile banking app, or directly at your bank branch. To correctly identify your payment, please use the payer reference or variable symbol provided in your order confirmation. As a payment reference, always use your order number.
Please note that bank transfers may take 1–3 business days to be processed.
Once your order has been placed, you will receive an order confirmation email.
After your order is processed and shipped, you will receive a separate email containing your tracking number and a link to track your shipment.
You can also track the status of your order by logging into your customer account on our website.
If you wish to modify or cancel your order, please contact us as soon as possible after placing it.
Once an order has been processed or shipped, modifications or cancellations may no longer be possible.
To stay updated on discount codes and special offers, we recommend subscribing to our newsletter.
You can also follow us on our official social media channels, where we regularly share updates, promotions, and important announcements.
Due to the nature of research products, refunds are handled in accordance with our Terms & Conditions.
If you experience an issue with your order, please contact our customer support team, and we will review your request on an individual basis.
If your payment is not completed or cannot be confirmed, your order will remain pending.
Once the payment is successfully received, the order will be processed automatically.
If you experience any issues with your payment, please contact our customer support team for assistance.
We deliver orders using DPD and Packeta (Zásielkovňa).
Available delivery options are displayed during checkout based on your location.
All orders are shipped from Slovakia, within the European Union.
Delivery times depend on the destination:
Within Europe: approximately 3–7 business days
Outside the EU: approximately 7–21 business days
Please note that delivery times may vary depending on the courier and local customs processing.
We ship orders to most countries within the European Union.
We also deliver to selected non-EU countries, including Switzerland and the United Kingdom.
Please be aware that regulations differ by country, and certain products may not be eligible for shipment to specific destinations.
Customers are responsible for ensuring compliance with local laws and regulations related to research products.
We cannot be held responsible for shipments delayed, seized, or returned due to local customs or regulatory restrictions.
Shipping times are estimates and may occasionally be affected by factors beyond our control, such as courier delays or customs processing.
If your shipment is delayed beyond the expected delivery timeframe, please contact our customer support team and we will assist you.
Temperature conditions during shipping are not critical for our products.
To maintain stability, peptides should be kept away from direct sunlight.
Our peptides are supplied in lyophilized powder form, and short-term temperature fluctuations during transport should not affect product quality.
Peptides should be stored in a cool, dry place, protected from direct heat and sunlight.
Specific storage recommendations may vary depending on the product and are provided on the product label.
Proper storage helps maintain product stability for research purposes.
Our peptides are intended exclusively for laboratory research and development purposes.
They are not intended for use as medicines, medical devices, cosmetic products, food, dietary supplements, or for human or animal consumption.
Customers are responsible for conducting their own research and ensuring compliance with applicable laws and regulations.
Any use of our products outside of research applications is strictly prohibited.
All peptides are manufactured under controlled conditions and undergo quality control processes to ensure high purity and consistency suitable for research applications.
No. We do not provide instructions for preparation, reconstitution, dosage, or administration of peptides.
Our products are supplied for research use only, and any handling or preparation must be performed in accordance with appropriate laboratory standards.
Research peptides are legal to purchase for legitimate laboratory and research purposes.
Customers are responsible for ensuring compliance with all applicable local laws and regulations.
The customer is solely responsible for the handling and use of purchased products.
YouthLabs is not responsible for misuse or use of products outside of research applications.
